1. Booking and purchase

Place your orders by accessing the e-shop found in the Sales Area (catalogue) on our website. Each product which can be purchased is visible on a photo accompanied by a description and its price according to the country which it will be delivered to. You can chose and book any of the products found within the e-shop. Once you have selected the specific product all you have to do is chose the quantity and confirm. All the confirmed products will be placed in your shopping cart.
Anything within the shopping cart can be changed or cancelled.
Confirm your purchase by:

Signing in with your email and password if you have your registered account
Registering your account by filling in the given form Proceeding without registering your account until the necessary information will be requested.

Once you receive the “Order Confirmation Form” from Calicantus S.r.l., either by email, the order is acknowledged and confirmed. Order confirmations are sent out within two working days from the receipt of the order.
Calicantus S.r.l. may refuse to accept an order at its own discretion if the given information is incorrect or unreliable (wrong or partial payment details, wrong invoicing information, wrong or incomplete shipping address, for example), or if mistakes have been found on the purchased Products (wrong price, no availability or Product description, for example).
All information found on the Catalogue is as correct and updated as possible, anyway the Website content cannot be taken as a binding representation or declaration of the Products. All pictures, descriptions and drawings aim to describe the product but since colours depend on the monitor you are using, these could be different to the Products delivered.

2. Product availability and price.

For each item, the unit selling price is indicated in:

• euros, EUR (€) for the European market,
• US dollars, USD ($) for the United States market,
• pounds sterling, GBP (£) for the United Kingdom market,
• Canadian dollars, CAD ($) for the Canadian market,
• Australian dollars, AUD ($) for the Australian market.

The unit selling price of the items includes VAT (Value Added Tax) and excludes shipping costs.

Shipment fees depend on the chosen delivery service, order value and as well as the place of delivery. Therefore these will be given when purchasing and on the “Order Confirmation Form”. All the Products found on our e-shop are available in stock. If for any unforeseen reason should we encounter a delay in delivering the order or if any Product is temporarily out of stock, you will be informed immediately by email.

Calicantus S.r.l. delivers to all countries foreseen during registration. In any case we could encounter difficulties regarding custom problems for the purchased products. In this case the Customer will be informed immediately via email and reimbursed right after that.

3. Payment terms

The customer can pay through:

- PayPal circuit

- VISA, MASTERCARD, MAESTRO, and AMERICAN EXPRESS credit cards available through Shopify Payments.

- Klarna available through Shopify Payments.

Beneficiary: Calicantus S.r.l. Via L. Mazzon 30 - 30020 Quarto d’Altino (Venezia), Italia

4. Delivery and Courier Fees

All products ordered by the Customer and confirmed by Calicantus S.r.l. will be shipped via Express Courier (national and international) to the delivery address provided by the Customer. A shipping fee will be charged, which will be clearly indicated during the purchase process, depending on the destination country of the order.

Products will be shipped only after the payment for the order has been successfully processed and confirmed by Calicantus S.r.l.

Products shipped within Italy are usually delivered within 2–3 working days from the date of shipment; products shipped within the European Union are delivered within 4–5 working days from the date of shipment. For shipments outside the EU, delivery typically takes 5–7 working days from the date of shipment.

Shipments are made from Monday to Friday. Any changes to the above will be promptly communicated to the Customer via email.

5. Duty and import taxes
Products sold are not subject to any import taxes or customs duties if the product is sold and delivered within Italy or the European Union.

For deliveries to countries outside the European Union, products may be subject to import taxes and/or customs duties depending on the type of product and the destination country. It is not possible to predict whether such costs will be incurred or what the amount might be for customs clearance.

For more information, please contact the customs office in your country.

For deliveries to Switzerland, the United Kingdom, the United States, Australia, and Canada, duties are covered by Sidi Sport, while any applicable local taxes remain the responsibility of the Customer.

6. Right of withdrawal 

The Customer has the right to withdraw from the purchase without having to provide any reason, within 14 working days from the date of receipt of the ordered items.

The right of withdrawal can be exercised within the above-mentioned period by using the contact form. If the Customer wishes to use the return service organized by the company, the return shipping cost is only €15. The Customer will receive a return label via email to be used for sending the goods back.

For Customers returning items from a non-EU country, a customs document in PDF format will also be provided by email, which must be printed and placed in a transparent envelope visibly attached to the outside of the package.

To exercise the right of withdrawal, the items must be returned intact, in their original packaging, in perfect condition, and only after prior agreement with Calicantus S.r.l.

If the Customer prefers to arrange the return independently, all return shipping costs and any import taxes and/or customs duties will be the responsibility of the Customer. The goods must be sent back via insured parcel with prepaid shipping to the following address:

SIDI SPORT S.R.L., VIA DEI RIZZI, 2-A, 31010 MASER TV, ITALY

Any parcels sent with cash on delivery or freight collect will not be accepted by Calicantus S.r.l.

The refund of the invoiced price of the returned items will be made via credit to the Customer’s bank account or PayPal account within 14 days of receipt of the return.

Items that are returned incomplete, damaged, worn, or soiled due to the Customer’s actions will not be refunded and will not be eligible for any credit corresponding to the original price of the item.

If the return is due to an error by Calicantus S.r.l., the shipping costs will be covered by the seller; in all other cases, shipping costs will be borne by the buyer.

7. Applicable law and jurisdiction.

All performed contracts will be governed by and construed in accordance with Italian law.